Change Serial Number Rslogix 5000
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So I spent about 3 hours yesterday installing RSL5k on a laptop and when I copied the license file over; it was for a different software serial.
The fix for this is to modify the registry! On 64-Bit systems, these are the keys that need to be modified: HKEYLOCALMACHINE SOFTWARE WOW6432Node Rockwell Software RSLogix 5000.1 Last Version UserInfo Serialnum HKEYLOCALMACHINE SOFTWARE WOW6432Node Rockwell Software RSLogix 5000.1 Support ProductID HKEYLOCALMACHINE SOFTWARE WOW6432Node Rockwell Software RSLogix 5000.1 UserInfo Serialnum Change the serial numbers listed in all 3 of these keys to the correct serial number and then your activation will work. Logix only cares about the first 4 numbers of the serial number. Standard starts with 1203 Pro starts with 2022 Mini starts with 1635 Full starts with 2445 Edit: I forgot to list the paths for the XP registry keys: HKEYLOCALMACHINE SOFTWARE Rockwell Software RSLogix 5000.1 Last Version UserInfo Serialnum HKEYLOCALMACHINE SOFTWARE Rockwell Software RSLogix 5000.1 Support ProductID HKEYLOCALMACHINE SOFTWARE Rockwell Software RSLogix 5000.1 UserInfo Serialnum. The 'installation diskette' hackcoder refers to was the old EVRSI activation system. The activation file was not tied to a particular value you enter during installation or to a particular computer. The OP probably has a FactoryTalk activation, which is tied to a particular hardware identifier on the computer.
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Raoul's suggestion is right: you need to generate a new.LIC file that uses a hardware ID on the new computer. Usually you use the MAC ID of your main Ethernet card, or the Volume ID of your C: drive, or a special USB dongle from RA. Creating a new License file for a new computer is called 're-hosting' and you can do it online or by calling Rockwell Automation Technical Support. Can you clarify: Did you just copy a.lic file from the activations folder on your old laptop to your new one, and copied the wrong one? Or did you enter the wrong 10 digit serial number during the installation process? The serial number you enter during installation is arbitrary. So long as it begins with 2022xxxxxx, it doesn't matter.
It's best practice to enter the actual serial number for future software maintenance, but not necessary. If you did the former, you'll have to rehost the activation (.lic file) to either the hard disk number (ABCD-1234) or your NIC.
As a Rockwell FSE, I try not to encourage this workaround, but you can get a hard disk serial number changer pretty easy. I wouldn't recommend it for servers as I have seen issues where maintenance tried this, specifically between redundant HMI servers with the same host ID.
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For an engineering workstation, however, it shouldn't be an issue. We get 3 GoldMaster activations, so I use one for my host (laptop) and all my different images have the same Host ID/activation. Rehosting the license should never be an issue though.